Key Work Placement Leadership and Managerial Competencies

Question: I had done work placement in Mamas restaurant located at Northfield avenue, ealing, west london. In this assignment you have to show that i had worked as supervisor for 6months and i had developed my interpersonal and communication skills. I had attached the eight qualities which you have to describe and link it with your personality and describe what you have learn so far in your work placement? Answer: Introduction The Mamas Restaurant is known to serve the finest food items from Nepalese cuisine. The restaurant is known to be the home of the most tasty and healthy food of Nepalese cuisine. The preparation of each and every dish or item is done fresh right after the order is placed from the best available ingredients for the creation of authentic dishes of the Nepalese cuisine for the pleasure of dining. The services provided are friendly and warm that cannot be beaten and this helps in ensuring that the visit of the customer is extremely memorable. The team of employment is known to be extremely home like, and is known to be adding a personal touch for the newly appointed employees (Nickson 2008). One of the branch of Mamas restaurant is on Northfields that is located on the Avenue of Northfields. The location of the restaurant can be accessed in an easy manner and is also known to be providing free parking within the proximity of the restaurant. The supervisor holds the responsibility for conducting the daily activities and operations. A supervisor is responsible for overseeing the aspects of overarching related to the restaurant that involves maintenance of cleanliness in the entire area that also include the area of dining, restrooms and kitchen. It is important to ensure that the functions of light fixtures is important to ensure the safety of the instruments and that the following of procedures is done for the maintenance of safety and the maintenance of relationships with the base of customers and the suppliers (Gregol 2001). Finally, the supervisor holds the responsibility as the owner of the specific branch of the restaurant. This contributes in understanding that the role played by the supervisor is extremely important for the success and management of the restaurant. The supervisor of the restaurant works with the staff of the kitchen for setting and designing the items of the menu on daily basis, to take up the stock for the needs of the kitchen staff for the provision of menu in a significant manner. The supervisor of the restaurant will be coming in contact with a number of suppliers, like the ones who are known to be providing productive items such as basic staples, dairy, poultry, fish and meat for ensuring that the staff of kitchen will be having the important items being available in accordance with the guests visiting the restaurant (Brownell 2004). The matters of finance are also handled by the supervisor of the restaurant. However, this cleanliness must not be limited to the setting of the work place, but the groups of employees within the work place as well. Hence, it can be stated that it is extremely important for considering the elements of motivation in a significant manner for dealing with the employees in a significant manner (Brownell 2004). Employees had been considered as being the input in order to produce the services and good. However, it is important to change this perception and treat individual personalities in accordance with individual nature and features of the employees. In context with the work placement as a supervisor in Mamas restaurant, there can be involvement of several learnings and personal development with respect to skills of communication and interpersonal considerations. This paper will be reflecting these communication and interpersonal skills and relating these with the related theories. These skills and theories will be linked with the personality and describing the learning in the duration of work placement. This paper will be covering eight main skills. The first skill is continuously assessing the changing environment at work, followed by the skills of maintaining diversity in communication. The third skill will be appreciating the systems and roles, along with maintaining respect and integrity. The skills of strategic thinking are also considered extremely important skills. These skills along with three other skills will be discussed in context with individual personality in this paper. Identification and Analysis of Skills Continuous Assessment of the changing work environment The main aspect of experiencing work placement can be considered as establishing the skill of assessment continuously. Assessment is important as being on work placement as it helps in identifying several reasons that include the motivation of students. This helps in providing an insight about individual weaknesses and strengths, enabling the students for dealing with weaknesses and using their strengths in the actual settings of work place. This is also important for determining the limit with respect to which there is achievement of particular learning objectives, and obtaining grades on learning (Eastaff 2002). This helps in providing judgment statements considering the competency of the students for practicing the key feature of feedback provided for the degree of progress. The two main principles that should be involved in the skills of assessment include the summative and formative component. These are important for reaching the point of final judgment. The formative component of assessment can be considered as being diagnostic in nature and shows concern towards developing the student with the identification of weaknesses and strengths, and with the provision of feedback to the students on the level of progress in the duration of the process of learning (Brownell 2004). It consists of continuous as well as systematic procedures for appraising the student for the determination of a degree in order to provide a task of learning and for helping the students for focusing on the specific process of learning important for the achievement of an appropriate personality required within the respective field. In general sense, the skill of continuous assessment can be considered as the source for the assessment of intermittence, but the focus should be created over the requirements personality within the students not with respect to failure or pass in marks, but with respect to the establishment of appropriate skills related to the profession (Cole 2003). In addition to this, it is important for identifying the strengths held by the performance of students and the areas of their performance, where there is an increased need for being improved in a significant manner. The nature held by the formative assessment is considered to be extremely diagnostic in nature. Even in accordance with the forum of food, students working as managers and supervisors must be embedded within the process of teaching and learning with respect to the important parts in the development of career. This contributes in understanding the goals of learning held by the students in their personality. This should help the students for understanding and recognizing the standards that should be targeted by the students. The students should be having a commitment towards improving their own personality as students and as professionals as well. There should be involvement of students as well as teachers in order to review and to reflect progress being made and performance being done (Eastaff 2002). Hence, it can be stated that the skills of self- assessment in students can be considered extremely important for the development of personality in a significant manner. This contributes in understanding that the role played by the supervisor is extremely important for the success and management of the restaurant. The supervisor of the restaurant works with the staff of the kitchen for setting and designing the items of the menu on daily basis, to take up the stock for the needs of the kitchen staff for the provision of menu in a significant manner. In addition to this, summative assessment is considered as a final assessment, the occurrence of which takes place at the final points of the experience as a supervisor of a restaurant and enhances the process of decision making within the personality of a student. This contributes in enhancing the individual personality of a student as a professional within the field and in the actual setting at work ((Bean 2010)). This involves an assessment of the limit towards which a specific student has been successful in achievement of objectives and outcomes for the work place on the whole, or a substantial role being played in the professional field. This also contributes in the enhancement of grades at the academic level. This contributes in the enhancement of standards with respect to competency that is seen within the settings at the base of employment and at the base of occupation. This refers to the fact that the outcomes of placement are defined with respect to achievement of outcomes by the students. This helps in providing an insight about individual weaknesses and strengths, enabling the students for dealing with weaknesses and using their strengths in the actual settings of work place. This is also important for determining the limit with respect to which there is achievement of particular learning objectives, and obtaining grades on learning ((Bean 2010)). This helps in providing judgment statements considering the competency of the students for practicing the key feature of feedback provided for the degree of progress. This contributes in providing an explicit statement related to the main elements and goals in the industry of retail or hospitality on the basis of evidence, expectations of customers and the most appropriate practice along with the characteristics of an individual personality. Diversity within Communication The most effective supervisor or managers should be appreciating the diversity maintained by the personalities of subordinates. The diversity in personality has contributed in making coordination and communication of activities extremely difficult at some points of time. However, the maintenance of diversity in communication is important as a professional within the field of hospitality ((Bean 2010)). Groups that follow diversity provide additional efforts for understanding and accepting the individual personalities of the members in the group that hold a significant tendency. This tendency is for the production of decisions with higher quality in comparison with the groups that can either be the ones who do not have the capability of managing diversity in a well manner, or can be homogenous in nature. Personality is referred to as the patterns of endurance in the behaviors, feelings and thoughts of an individual within each and every single situation. The traits of personality can b e considered as having the predispositions of behavior (Angelo et al 2004). A number of things apart from the effect of personalities is how one reacts to a number of situations and interacting with the other individuals. So, the traits of personality are not rules that are fast and hard for the prediction of behaviors. However, this can be considered as the tendencies of behavior. In a number of ways, increase of awareness should be done in the diversity of personality that is more the development of individual awareness. One of the most effective and efficient way of understanding the personalities of the individuals in the closest environment at work is for asking them to be filling out the inventory of personality and discussing the outcomes with the members of the group. The students should be having a commitment towards improving their own personality as students and as professionals as well. There should be involvement of students as well as teachers in order to review and to reflect progress being made and performance being done. Hence, it can be stated that the skills of self- assessment in students can be considered extremely important for the development of personality in a significant manner (Nickson 2008). Once there has been completion in the inventories of personality, one should be forming groups for discussing the results and how the individual personalities can be related with the experiences at work. In a natural manner, this type of activity can be considered as most productive when there in involvement of leadership with the facilitator of training. However, it is important for considering certain cautious precautions before the inventories of personality are shoved at the staff. This involves an assessment of the limit towards which a specific student has been successful in achievement of objectives and outcomes for the work place on the whole, or a substantial role being played in the professional field. This also contributes in the enhancement of grades at the academic level (Cole 2003). This contributes in the enhancement of standards with respect to competency that is seen within the settings at the base of employment and at the base of occupation. This refers to the fact that the outcomes of placement are defined with respect to achievement of outcomes by the students. Firstly, students as professionals must consider being suspicious regarding the inventories of personality. It has been stated that the inventory of personality should be used for the activity of development and training. In simple words, it can be stated that the skill of diversity helps in facilitating communication amongst the members of the team and with the current base of customers, and the customers with highest potentiality (Eastaff 2002). A diversified personality in communication, a body becomes capable of introducing the talent of fresh perspectives and ideas as being one of the most important ingredient for the long- term success of the business organization. There are a number of benefits of having employees with diversity in communication that contributes in providing the ability for tapping within a number of talented considerations possessed by the employees even after being from extremely different background, having different cultural values and norms (Cole 2003). All these cultural values and norms can be considered to be reflected within the tasks being performed by the members of the organization working in a team. Even in accordance with the forum of food, students working as managers and supervisors must be embedded within the process of teaching and learning with respect to the important parts in the development of career. This contributes in understanding the goals of learning held by the students in their personality. This should help the students for understanding and recognizing the standards that should be targeted by the students (Chan et al 2001). There must be a strong link created with the bottom level, particularly while exploring a number of ways for increasing the profits of corporate, looking at the base of new markets or to be in partnership with the clients in a strategic manner. In consideration within the diverse employee will contribute in enabling the business organization for meeting the goals set in advance. If the management at senior level will be advocating the workforce with diversification, the diversity must be made evident at each and every single level of the business organization. If this is not done, certain employees will be quickly concluding that there can be no future for these within the business organization. One should not be bothered by others using discriminating words or phrases and these discriminating words or phrases must not be mentioned within the setting of the workplace. It is important to provide and express respect for the issues of diversity and promoting positive and clear responses to the feedback obtained regarding individual personality. The two main principles that should be involved in the skills of assessment include the summative and formative component (Chan et al 2001). These are important for reaching the point of final judgment. The formative component of assessment can be considered as being diagnostic in nature and shows concern towards develop ing the student with the identification of weaknesses and strengths, and with the provision of feedback to the students on the level of progress in the duration of the process of learning. Appreciation for systems and roles As an effective leader and supervisor of the restaurant, performance of work is done with the suppliers, hosting and waiting staff, along with the staff of the kitchen. In addition to this, the most important role is for keeping the customers satisfied and happy for returning and encouraging others for visiting the restaurant. The supervisor holds the responsibility for conducting the daily activities and operations (Chan et al 2001) (Cole 2003). A supervisor is responsible for overseeing the aspects of overarching related to the restaurant that involves maintenance of cleanliness in the entire area that also include the area of dining, restrooms and kitchen. However, this cleanliness must not be limited to the setting of the work place, but the groups of employees within the work place as well. Hence, it can be stated that it is extremely important for considering the elements of motivation in a significant manner for dealing with the employees in a significant manner. Employees had been considered as being the input in order to produce the services and good. However, it is important to change this perception and treat individual personalities in accordance with individual nature and features of the employees (Cole 2003). It is extremely important to understand the different sources that can be used or different feelings that can be triggered for the motivation of employees in a significant and most effective manner. It is important to follow the approach of management for understanding human relations that helps in identifying the motivation and needs of the employees and this should be considered as the main focus of the managers. Ther e can be consideration of five key approaches that assists to understand the needs of motivation are the need- hierarchy theory state by Maslow, the two factor theory stated by Herzberg, the expectancy theory stated by Vroom, the equity theory stated by Adam, and the reinforcement theory stated by Skinner (Cole 2003). In accordance with the theory of Maslow, employees are known to be having needs at five different levels. These include the needs of self- actualization, ego, society, safety and physiology. It has been identified that the needs at the lower level should be satisfied before the needs of higher level for motivating the employees in a significant manner. The theory stated by Vroom is on the basis of the behalf that the effort of the employees will be leading towards the provision of rewards. Rewards can either be considered as being negative or positive (Eastoff 2002). With an increase in the positivity of the reward, there are more chances that the employees can be considered as being highly motivated. In a converse manner, with an increase in the negativity of the rewards, there are less chances that there will be motivation of employees. As stated by the theory of Adam, the employees are known to be striving on equity amongst themselves and along with the other workers. The achievement of equity must be done when the ratio of inputs in comparison with employee outcomes is equal with respect to the inputs of other outcomes from the other employees (Eastaff 2002). The theory stated by Skinner simply contributes in stating that these behaviors of employees result in the positive outcomes being repeated. In addition to this, the behaviors contribute in leading towards outcomes of negativity not being repeated in a significant manner. If the management at senior level will be advocating the workforce with diversification, the diversity must be made evident at each and every single level of the business organization. If this is not done, certain employees will be quickly concluding that there can be no future for these within the business organization (Cole 2003). One should not be bothered by others using discriminating words or phrases and these discriminating words or phrases must not be mentioned within the setting of the workplace. It is important to provide and express respect for the issues of diversity and promoting positive and clear responses to the feedback obtained regarding individual personality. The motivation of employees should be done in accordance with individual personalities. The traits of personality in employees contribute in creating goals of high order that these personalities strive on the achievement of their lives (Cole 2003). When the features of their jobs are in alignment with the goals of high order, there is a tendency of making the workers more productive in a significant manner. Integrity and Respect In order to build a future with a successful career, it has been indicated that the greatest strength of the business organization is the quality maintained by the members of the staff and managers or supervisors. Stress should be laid upon capitalizing the strength, and it is extremely important for creating the culture of the organization and creation of an environment that contributes in maintaining maximum potential amongst the members of the staff (Brownell 2007). In accordance with the experience at the job placement, it is extremely important for creating a significant culture with the enhanced capacity of the human resources. Hence, it is extremely important for ensuring that the ethical values and virtues of the employees and the managers or the supervisors are in alignment with the core competencies of the organization. This should be combining the personal behaviors, attributes and skills of the employees with respect to their individual personality. The competency of resp ect and integrity can be used for a number of purposes within the environment of work place. This can be used for holding the skills for the development of staff. The development of staff must be done in alignment with the core competencies of respect and integrity for supporting the individual development of personalities (Eastoff 2002). This skill should be providing guidance for the explanation of a number of different sources that can be used for strengthening these competencies in a significant manner. At an increasing rate, these competencies can be used as a base for the identification of organizational and individual needs and planning in order to develop. There is an increased need for providing support to the staff by support of career and provision of publications. The values being used must contribute in the demonstration of teaming, respect and integrity. People can be highly significant for the employees if there is leadership with courage, enthusiasm and energy. The values being used must be defining what can be done by the employees. These should be considered as the fundamental base of belief for the international organization. This should be providing guidance to the behavior and the actions being performed by the business organization. This contributes in influencing the way in which performance of work is being done (Eastaff 2002). The most effective supervisor or managers should be appreciating the diversity maintained by the personalities of subordinates. The diver sity in personality has contributed in making coordination and communication of activities extremely difficult at some points of time. However, the maintenance of diversity in communication is important as a professional within the field of hospitality. Groups that follow diversity provide additional efforts for understanding and accepting the individual personalities of the members in the group that hold a significant tendency. In the practical context, as the relation of competencies with what is being done by an employee, in comparison with what can be acknowledged by an individual personality. It is extremely important to understand the different sources that can be used or different feelings that can be triggered for the motivation of employees in a significant and most effective manner. It is important to follow the approach of management for understanding human relations that helps in identifying the motivation and needs of the employees and this should be considered as the main focus of the managers (Daft 2010). In order to build a future with a successful career, it has been indicated that the greatest strength of the business organization is the quality maintained by the members of the staff and managers or supervisors. Stress should be laid upon capitalizing the strength, and it is extremely important for creating the culture of the organization and creation of an environment that contributes in m aintaining maximum potential amongst the members of the staff. Strategic Thinking The skills of strategic thinking can be considered as a significantly invaluable and powerful skills that results in providing better scope of individual success at the personal as well as the professional level. This tends to be involving the need to set goals, development of plans with longer range, anticipation of unexpected consideration, analysis of the work place environment, and even maintenance of cooperation within the actions of competition. However, it has been identified that strategic thinking is something that is established and not something that comes by nature (Educating the educators in Tourism 2008). As majority of the personalities can be considered as being static thinkers who have the tendency of making decision only for the current situation, the skills of strategic thinking are something that are supposed to be learned, applied, practices and cultivated. Strategic thinking is referred to as the thinking or mental process that can be applied by an individual personality with respect to the achievement of success with other endeavor or a game (Henley et al 2004). As an activity of cognition, it helps in the production of thought. When there is application of strategic thinking as a skill in the process of organizational strategic management, the strategic thinking contributes in involving the application and generation of unique opportunities and insight of business with an intension for the creation of competitive advantage for a business organization or a firm (Holloway et al 2009). This can be done at the level of individual personality, along with collaboration amongst the main people who have the ability of making positive alterations for the future of the business organization. The strategic thinking in group can contribute in the creation of increased values in order to enable the delivery of creative as well as proactive dialogue, where the individual personalities obtain the other perspectives of people on crucial and highly complicated issues. This can be considered as a significant benefits within the scope of huge competition and the business landscapes that change at an extremely fast pace (Nickson 2008). Strategic thinking includes developing and finding the capacity of strategic foresight for the business organization in order to explore all possible futures of the business organization and imposing challenges on conventional thinking for fostering the process for the making of decision in the current era of globalization. Recent points on strategic thinking contributes in providing better clarity for drafting concluding point that the crucial strategic doubt is not the conventional element, as to what, but instead of understanding the whys or the hows. The ability of individuals for thinking in a strategic manner is extremely relevant for the purpose of strong and appropriate leadership or the ability for getting things done in a significant manner. The involvement of this particular skill helps in increasing the effectiveness of a leader. It involves certain activities in the personal context as well as in accordance with the practices of team (Nickson 2008). There can be creation of time to think in a significant manner. Each and every individual should be acknowledging the tensions that are formed in the level of demands and the appropriate time for thinking. Engagement Well management in the engagement of employer is extremely important in both, to develop and strengthen the links in the industry. This area should be creating a focus on the expansion of the work done by the students and the roles being played in the work placement and the provision of experience at work. There is an increased need to investigate the development of models for innovation in order to engage with the employers in a significant manner. The key objective is for meeting both the demands of employees and employers for the development of skills in a significant manner (Idcon 2007). This is important in order to close the gaps of skills, reduction in the shortages of skills, modes to deliver for the suitability of local employers and the input of employers within the activities of the class room. The skill of employee engagement is an approach of work place that is designed for ensuring that the commitment of employees is in alignment with the values and goals of the busines s organization. The skills of employee engagement can be considered as a significantly invaluable and powerful skills that results in providing better scope of individual success at the personal as well as the professional level (Jones 2003). This tends to be involving the need to set goals, development of plans with longer range, anticipation of unexpected consideration, analysis of the work place environment, and even maintenance of cooperation within the actions of competition. There are a number of differences amongst the outcomes, behavior and attitude with respect to engagement. A particular employee must be feeling loyalty and pride, being a huge advocate for the organization to the clients, or for making the move towards an additional mile for finishing a specific piece of work in a significant manner (Lockwood 2006). The outcomes might be including lower rates of accident, higher rates of productivity, few number of clients, increased degree of innovation, less number of leaves and reduction in the rates of success amongst the business organization. However, it is extremely important for involving outcomes, behaviors and attitudes as a significant part for the enhancement of skills related to engagement. Employees in the organization have enhanced engagement seems to be having authentic as well as strong value, with clarity in the evidence of fairness and trust on the basis of respect being mutual in nature (Lind et al 2011). The promise and commitmen t should be involved in the relationship of staff and employers. At an increasing rate, these competencies can be used as a base for the identification of organizational and individual needs and planning in order to develop. There is an increased need for providing support to the staff by support of career and provision of publications. The values being used must contribute in the demonstration of teaming, respect and integrity. People can be highly significant for the employees if there is leadership with courage, enthusiasm and energy. Mobilization of teams must be done in a significant manner. The momentum must be built for getting things done through the clarity of communication and in a consistent manner (Gregol 2001). This can be done by the utilization of skills for negotiation and the adaptability for the encouragement of the skills to recognize the joint collaboration, concerns and for influencing the success held by the outcomes. Lead and followed within the boundaries for engaging stakeholders, customers and partners on a broader base within the scope of the strategy and within the scope of the agenda. Management Excellence Developing effective skills for management and supervision helps the development of personality and the organizational success in a significant manner even in duration of challenging times within the economy. Appropriate training and experience of work placement is extremely important for having advanced and introductory skills of management in order to help the development and refinement of skills that are needed for the management of people in an effective manner and this helps in creating readiness for the management of unexpected trends in a significant manner (OShannessy et al 2007). The general skills of management are the ones that are needed by a manager or a supervisor for the management of restaurant. This has to be considered as the best ways in order to build the skills for the management of project and workplace organization in a significant manner. The skills for the management of action is the best way that can be used for acting with considering the confidentiality, ethicality, issues, in an appropriate style with the environment that is ahead of the basic consistency and necessities with the basic action plans (Powers et al 2008). This helps in bringing accuracy while arriving at an improved conclusion and solution by the visualization of new potentialities, and by the identification and analysis of issues and situations using the skills of rationality and the skills of intuition in a significant manner. Well management in the engagement of employer is extremely important in both, to develop and strengthen the links in the industry. This area should be creating a focus on the expansion of the work done by the students and the roles being played in the work placement and the provision of experience at work. There is an increased need to investigate the development of models for innovation in order to engage with the employers in a significant manner. The key objective is for meeting both the demands of employees and employers for the development of skills in a significant manner. This helps in the delivery of results by the maximization of sustainability and effectiveness in the business organization (Panwar et al 2012). This helps in ensuring the individuals must be having the tools and support that are the basic needs of the employees. In addition to this, the workplace will be having the complete diversity and capacity for meeting the present organizational objectives and the ones set for the longer term. This also helps in bringing alignment within the individuals, organizational systems and the environment a t work. Resource Management The management of resources is referred to as efficiently and effectively deploying the resources of the business organization when required. These types of resources can be including the resources of finance, stock, skills of human, resources for the purpose of production, or the resources of information technology (Vectorstudy.com 2012). As having the skills for the management of resources, it is extremely important for having the skills for the management of budget. In order to possess the skills for the management of budget, one should be having significant skills for making good judgment and conducting good analysis. Proficiency is extremely important for the utilization of data mining and the programs of spreadsheet and this is important when conducting the analysis of budget. The skills of communication and the ability of expressing the details of the budget and highly complicated facts in front of the base of the audience. The management of budget requires strong skills in order to organization, plan, and make decisions and should be having the ability for leading the team with respect to the analysis (Van der Wagen et al 2012). However, it is extremely important for involving outcomes, behaviors and attitudes as a significant part for the enhancement of skills related to engagement. Employees in the organization have enhanced engagement seems to be having authentic as well as strong value, with clarity in the evidence of fairness and trust on the basis of respect being mutual in nature. The promise and commitment should be involved in the relationship of staff and employers. At an increasing rate, these competencies can be used as a base for the identification of organizational and individual needs and planning in order to develop. There is an increased need for providing support to the staff by support of career and provision of publications (Walker 2009). The ability of individuals for thinking in a strategic manner is extremely relevant for the purpose of strong and appropriate leadership or the ability for getting things done in a significant manner. The involvement of this particular skill helps in increasing the effectiveness of a leader. Conclusion Work placement is an extremely important requirement within the framework of hospitality in order to be successful in the development of career. This process of going into work placement is important for attaining experience that can be used as a reference in the future. As this phase is extremely crucial for being successful in the development of career, it is important for making choice of the best opportunities for the work placement. The placement of work should be undertaken within the most adequate environment of the hospitality (Yusoff et al 2010). If the environment is adequate, it can be stated that the skills being established and learnt will be enhanced in a better manner within the personality as students for entering the world of professionalism. These skills have been identified within this report. In context with the work placement as a supervisor in Mamas restaurant, there can be involvement of several learnings and personal development with respect to skills of commu nication and interpersonal considerations. The first skill is continuously assessing the changing environment at work, followed by the skills of maintaining diversity in communication. The third skill will be appreciating the systems and roles, along with maintaining respect and integrity. The skills of strategic thinking are also considered extremely important skills. These skills help in making the student more employable within the industry of hospitability (Sio 2000). The main aspect of experiencing work placement can be considered as establishing the skill of assessment continuously. Assessment is important as being on work placement as it helps in identifying several reasons that include the motivation of students. This helps in providing an insight about individual weaknesses and strengths, enabling the students for dealing with weaknesses and using their strengths in the actual settings of work place (Asta 2009). The formative component of assessment can be considered as being diagnostic in nature and shows concern to wards developing the student with the identification of weaknesses and strengths, and with the provision of feedback to the students on the level of progress in the duration of the process of learning. An energetic, intelligent and versatile manager of a restaurant that brims with the business is extremely important for conducting daily activities and operations, and the complete success for the establishment of a strong customer base (Slattery 2002). As a supervisor of the restaurant, performance of work is done with the suppliers, hosting and waiting staff, along with the staff of the kitchen. In addition to this, the most important role is for keeping the customers satisfied and happy for returning and encouraging others for visiting the restaurant. This is important in order to close the gaps of skills, reduction in the shortages of skills, modes to deliver for the suitability of local employers and the input of employers within the activities of the class room. The skill of employee engagement is an approach of work place that is designed for ensuring that the commitment of employees is in alignment with the values and goals of the business organization. The skills of employee engagement can be considered as a significantly invaluable and powerful skills that results in providing better scope of individual success at the personal as well as the professional level (Aryee 2011). 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